The Design Thinking Program Difference at Pace University Lubin School of Business
Pace University Lubin School of Business is a public university with students from across the nation and the world. Our Design Thinking Certificate program represents a unique opportunity to learn the skills and tools required to improve your company’s customer experience. You’ll work as part of a designated team to collaborate on real-world issues facing today’s organizations. The faculty includes noted authors and C-Level executives in the Design Thinking space. They help make challenging material easy to understand. You’ll learn how best-in-class firms use customer-centric methodologies to drive customer engagement from professional subject-matter-experts.
The Pace University Lubin School of Business Design Thinking Program is developed by professionals for professionals. The DT curriculum is designed to provide you the skills and insights to move Design Thinking initiatives forward within your organization. You’ll gain first-hand experience by participating in interactive sessions while learning the relevant questions to ask. From innovative customer experience methodologies and an understanding of what it takes to lead real-world changes, the Pace University Lubin School of Business DT program covers it all. At the program’s conclusion, you’ll be prepared to deliver your DT Capstone Project results and the Design Thinking Strategic Plan, which is a blueprint for discussion with your senior management that can be put into effect at your company immediately! You will also receive a Professional Design Thinking Portfolio of tools and resources for implementation back at your organization. |
Engagement and ParticipationPresentations are coupled with hands-on, workshop-style activities to encourage interaction and collaboration. Case studies of real corporate issues make participation meaningful.
|
ROIThe primary purpose of the Pace University Lubin School of Business DT Certificate Program is to foster DT leadership insights crucial to your organization that will improve not only customer experience, but create a competitive edge that will result in overall improved efficiency, customer satisfaction and overall increased ROI.
|
Academic Overview
The Design Thinking Certificate Program at Pace University Lubin School of Business is designed to develop professionals who will do extraordinary things for their organizations. Participants will build new capabilities to improve customer engagement and retention. You will learn new concepts for analyzing, managing, and consistently improving the customer experience. The Design Thinking Program will enable you to transform the corporate culture to be more customer-focused.
Design Thinking requires departments to collaborate across disciplines to understand the complete customer interaction. Our curriculum features teams working together to solve real-world problems.
Our Design Thinking course is not a lecture setting; instead, our faculty guides you to solve today’s organizational issues through exercises and simulations. If you join the online program, you'll have the option to collaborate in projects and discussions with the faculty and your peers.
Design Thinking requires departments to collaborate across disciplines to understand the complete customer interaction. Our curriculum features teams working together to solve real-world problems.
Our Design Thinking course is not a lecture setting; instead, our faculty guides you to solve today’s organizational issues through exercises and simulations. If you join the online program, you'll have the option to collaborate in projects and discussions with the faculty and your peers.
Why Design Thinking?
In today’s digital economy, there has never been a greater need for innovative design and a creative approach to business. Technology has not only changed the way business is conducted, but has impacted the overall customer experience. The demand for a more human-centered approach has never been more prevalent and the need for professionals who can address an intractable problem with a creative solution continues to rise.
As firms place greater emphasis on the customer interaction, the job market is expected to explode for Design Thinking Professionals. Functions and roles that were traditionally done by marketing, sales, IT, and operations are shifting toward new, interdisciplinary DT divisions.
To learn more about The Pace University Lubin School of Business and how it helps companies and executives drive customer loyalty and profitability, schedule a call with one of our career counselors today.
As firms place greater emphasis on the customer interaction, the job market is expected to explode for Design Thinking Professionals. Functions and roles that were traditionally done by marketing, sales, IT, and operations are shifting toward new, interdisciplinary DT divisions.
To learn more about The Pace University Lubin School of Business and how it helps companies and executives drive customer loyalty and profitability, schedule a call with one of our career counselors today.