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  Advisory Panel Member Profile


Michael Bailey

Gear Patrol
Business Development Director
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Areas of Expertise

Your Customers – ​Their Journey, Empathy & Storytelling, Ideation & Innovation
As an experienced media and sales strategist, Michael has been constructing customer experience frameworks in the media industry as his career has ranged leading sales strategy, media activations and business development for clients such as L'Oréal, Leica, Harley-Davidson, Perry Ellis International, OXO and Dyson.

Mike's passion for building customer experience and his consultative approach has resulted in awards, including FOLIO:'s “Rising Star Award” and "Eddie Award", as well as a Gold W3 Award sanctioned by the members of the Academy of Interactive & Visual Arts (AIVA).

He currently works as the Business Development Director at Gear Patrol, a men's lifestyle publication, where his role allows him to use Design Thinking tools to create & improve customer experiences through impactful & innovative brand campaigns.

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​To learn more about the Pace University Lubin School of Business Design Thinking (DT) Program and how it helps companies and executives drive customer loyalty and profitability; schedule a call with one of our career counselors.
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Location

Pace University Lubin School of Business
Design Thinking Certificate Program
82 Nassau St. #846
New York, NY 10038

Contact Us

​Program Director 
Jodi Sporn
Email: jsporn_tmp@pace.edu

​Phone: ​(917) 336-8150
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