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DESIGN THINKING
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  Advisory Board Member Profile


Taina Galarza

Emergency Operations & Crisis Managment - Department of Social Services
Director
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Areas of Expertise

Your Customers – ​Their Journey, Empathy & Storytelling
Taina Galarza is a Bed-Stuy Brooklyn native serving the City of New York as the Director of Emergency Operations for the Department of Social Services. Taina has worked in the New York City Emergency Management field for over 10 years, participating in the citywide response of major events such as Super Storm Sandy.

Outside of the office, she also serves as a transformation coach for highly motivated individuals and is the creator of QuestBoard, an environment-friendly paperless art set.




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